Livescore Taka Help Center — simple answers to all your questions, in Bengali

Whether it's registration, payments, bonuses, or games — we've got you covered. Browse below or reach out to us directly.

Live Chat Online
Email Support Active
Avg. response time: 3 minutes
98%
Issue Resolution Rate
24/7
Support Available
Bengali
Support in Your Language
<5 min
First Response

What do you need help with?

Choose a category, get the best solution

Account

Registration, Login & Profile

12 Guides
Payment

Deposits & Withdrawals

18 Guides
Bonus

Offers & Promotions

9 Guides
Games

Slots, Live & Crash

15 Guides
Betting

Sports & Live Betting

11 Guides
Security

KYC & Account Security

7 Guides
livescore

Account Management

Opening an account on Livescore Taka is quick and simple. You can register in just a few minutes using your mobile number or email. Make sure the details you provide are accurate, as they will be verified during KYC checks at the time of withdrawal.

If you're having trouble logging in, start by resetting your password. An OTP will be sent to your registered mobile number, which you can use to set a new password. If your mobile number has changed, contact our support team — they'll verify your identity and help you recover your account.

Common Account Issues & Solutions
1
Not receiving an OTP during registration — check your mobile network, wait 1–2 minutes, then tap "Resend OTP". Easy
2
Forgot your password — on the login page, click "Forgot Password?" and an OTP will be sent to your registered number.
3
Account suspended — please contact support. This is usually resolved within 24 hours. Important
4
To update your profile details, go to "My Account > Profile" to change your name or address. For mobile number changes, please contact support.
5
Can I open multiple accounts — No, only one account per person is allowed. If multiple accounts are found, all of them may be closed. Important
Tip: Use a strong password and keep Two-Factor Authentication (2FA) enabled to keep your account secure.

Deposits & Withdrawals

livescore

Payments on Livescore Taka are designed to be as straightforward as possible. Mobile Pay, Nagad, and Rocket are the three most widely used methods. Deposits are generally credited instantly. Withdrawals typically take between 5 and 15 minutes.

KYC verification is required before your first withdrawal. It's a one-time process — simply upload a photo of your National ID or passport. Approval typically takes between 30 minutes and 2 hours.

Deposit Guide
1
Click the "Deposit" button

Select the deposit option from the top menu or the wallet section.

2
Choose a Payment Method

Mobile Pay, Nagad, or Rocket — pick whichever works best for you and enter the amount.

3
Pay via Mobile Banking

Send the exact amount to the given number and copy the transaction ID.

4
Confirm

Paste the transaction ID and submit — your balance will be updated right away.

Withdrawal Guide
1
Select "Withdraw" from your wallet

Go to your account wallet and click on the withdrawal option.

2
Enter Amount & Method

Enter the withdrawal amount and the correct number you want it sent to.

3
Verify with OTP

For your security, an OTP will be sent to your registered number — enter it to continue.

4
Receive funds in 5–15 minutes

Once approved, the funds will be transferred to your mobile within the designated timeframe.

What to Do If You Have a Payment Issue
1
Deposit received but balance not updated — contact support with your transaction ID. This is usually resolved within 30 minutes. Easy
2
Withdrawal showing as pending — if your KYC approval is still outstanding, please complete that first.
3
Withdrew to the wrong number — contact support immediately. It may still be possible to cancel before the transaction is processed. Important
4
Minimum withdrawal amount — the minimum withdrawal via Mobile Pay or Nagad is ৳500.

Bonuses & Offers

livescore

Many players have questions about the Livescore Taka bonus system — how to get bonuses, when they can be used, and what wagering means. Understanding these will help you get the most out of every offer.

The welcome bonus is automatically applied to your first deposit. However, bonus funds cannot be withdrawn directly — you must place a specified amount in bets before cashing out. This is known as the wagering requirement.

Your first deposit after registration automatically receives a 100% bonus (up to ৳5,000). No separate code needed — the bonus balance will appear in your wallet right after the deposit.

Wagering means you need to bet a set multiple of your bonus amount before it can be withdrawn. For example, a ৳1,000 bonus with 20x wagering requires ৳20,000 in bets before the bonus balance becomes withdrawable. Full terms for each bonus are listed on the bonus page.

Free spins are generally awarded for specific slot games. Go to your wallet and check the "Bonus" section to see which game your free spins apply to. They typically expire after 7 days — unused spins will be forfeited.

Every Monday, 10% of your previous week's net losses is credited to your wallet as cashback. There is no wagering requirement on cashback — you can withdraw it directly or use it in games.

Games Support

livescore

Minor technical issues can sometimes come up while playing games online — a game not loading, cutting out mid-session, or a round staying pending. There's no need to worry. Livescore Taka's system automatically resolves incomplete rounds and updates your balance accordingly.

Common Game Issues
1
Game not loading — refresh your browser and clear the cache. Chrome or Firefox works best.
2
Disconnected mid-game — log back in and reopen the game. The system will automatically settle your bet. Automatic
3
Winnings not showing in wallet — check your game history and wait 5 minutes. If it still hasn't appeared, contact support.
4
Game not displaying properly on mobile — try rotating your screen to landscape mode. Most live games work best in landscape. Tips
5
Can't place a bet in the crash game — make sure you have sufficient balance and that the betting window is still open. Once a round has started, no more bets can be placed.

Betting Guide

If you're new to Sports Betting, understanding odds is the first step. With decimal odds, a 1.85 odds means a ৳100 bet returns ৳185 in total (profit of ৳85). On Livescore Taka, you can bet on cricket, football, kabaddi, and 30+ other sports.

In live betting, odds shift constantly as the match unfolds. Since quick decisions are essential, having a strategy in place beforehand makes a real difference. You can also use the cash out option to secure a guaranteed profit before the match is over.

Yes, if a match is abandoned or postponed, the full stake is refunded to your wallet. This usually happens within 24 hours. If you haven't received it after 48 hours, please contact support.

Yes, this is called a parlay or combo bet. Adding multiple matches to a single bet slip multiplies the odds together, increasing your potential winnings. However, if any one selection loses, the entire parlay is lost.

Cash out means settling your bet before the match ends. If your bet is looking good but there's still risk involved, cashing out lets you lock in a guaranteed amount. When the "Cash Out" button appears on your bet slip, tap it — accept the offer and the funds will be added to your wallet instantly.

Security & KYC

Livescore Taka puts the security of users' accounts and funds first. All connections are protected with SSL encryption. If any unusual activity is detected on an account, the system automatically takes precautionary action.

KYC, or "Know Your Customer" verification, is carried out in compliance with international financial regulations. It also protects you personally — ensuring no one else can use your account in your name.

KYC Verification Process
1
Upload clear photos of the front and back of your National ID Card (NID) or passport. Required
2
Take a selfie clearly showing both your face and your ID document together.
3
Verify the mobile number you registered with using an OTP. The number must match.
4
Approval usually takes between 30 minutes and 2 hours. You will be notified by email or SMS. Fast
Security Tips: Never share your password or OTP with anyone. The Livescore Taka support team will never ask for your password.

Contact Us Directly

If your issue isn't resolved, our support team is always ready to help

Live Chat

The fastest way to get help. Typically responds within 3 minutes. Chat with us in Bangla.

Online Now
24 Hours, 7 Days
Email Support

Email us to describe your issue in detail. You can also attach screenshots or documents.

support@livescore-taka.com
Typically responds within 2–4 hours
FAQ Page

All the most frequently asked questions, answered in one place.

Instant Answers to Common Questions
Responsible Gaming: For gaming entertainment only. Set your limits and never bet more than you can afford. Responsible Gaming Learn more.

Still have questions?

Our Bengali support team is always here for you. Sign up and experience everything Livescore Taka has to offer.

বাংলা